Understanding User Needs

Users operate in many varied environments. We can build products that will endure the worst of them.

But what about the specific needs of users that require more than just ruggedness? What about specific needs that require customised hardware, integrated 3rd party supplied electronics, special mounting systems, vehicle-specific power systems, or other adaptations to match the device to a specific field service requirement?

Time and time again, Opentec products have seen service in environments where other vendors' products simply can't be adapted to a demanding in-field service application, not just that they're not rugged enough.

Why? Because we don't just understand computer hardware. We don't just have the engineering skills to design and build custom solutions.

We understand uers' field service needs and how to apply those skills and experiences to delivering a solution. We've been doing it for more than 15 years.