User Support

"Additional tips for installing & operating your Multenet products"

"Quickstart" user setup guides:

The following user guides make installing and configuring your PocketPAD or EtherPAD device server a lot easier. Devices are shipped with a comprehensive User Manual (also available on request for product evaluation).

Cable Pin-outs:

For users wishing to connect PocketPAD or EtherPAD devices to PCs, modems, routers, etc, these pin-outs will assist with making up the appropriate connecting cable.

Straight 10BaseT Ethernet Cable
When testing, it may be convenient to connect the EtherPAD to a Computer's network card with the use of a hub. This can be achieved using a straight network cable wired as follows:

Crossed 10BaseT Ethernet Cable
When testing, it may be convenient to connect the EtherPAD directly to a computer's network card without the use of a hub. This can be achieved using a crossed network cable wired as follows:

Configuration Cable
Configuration and management using a custom serial configuration cable.

Crossed Serial Cable
In order for a computer (or other device) to communicate with the EtherPAD's application port, a simple 3-wire crossed cable is usually sufficient. The three wires should be connected as follows, using either a 9-pin or 25-pin connector for the computer's serial port.

NOTE:If hardware-based handshaking is required then see Full Crossed Serial Cable.

Full Crossed Serial Cable
In order for a computer (or other device) to communicate with the PAD's application port, a simple 3-wire crossed cable is usually sufficient. (The three wires should be connected as follows, using either a 9-pin or 25-pin connector for the computer's serial port.

NOTE:If hardware-based handshaking is required then see Full Crossed Serial Cable.

Null-Modem Crossed Serial Cable
When attempting to use a simple Crossed Serial Cable to connect a DTE class device (such as a computer) to the EtherPAD's application port, some devices will not transmit any data unless their DSR and CTS and, in some cases CD, signals are asserted.

Alternative Null-Modem Crossed Serial Cable
If the Null-Modem crossed cable above does not work in your application you can simply drive the required signals (DSR/DTR, CTS and CD) using the device's own DTR signal. In this the three wires should be connected as follows, using either a 9-pin or 25-pin connector for the computer's serial port, and the jumpers, highlighted in the table below, should be added, like colour to like colour.

Straight/Modem Serial Cable
In order to connect the PAD's application port to a DCE class device (such as a modem) a straight serial cable should normally be used wired as follows, using a 9-pin, 15-pin or 25-pin male connector for the DCE class device.

Two-Wire Modem Serial Cable
This cable is used to connect the PAD's application port to a DCE class device (such as a modem) when hardware handshaking is not required. In this case the cable should be wired as follows, using a 9-pin, 15-pin or 25-pin male connector for the DCE class device. The pins, highlighted in the table below, should be jumpered, like colour to like colour.

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